Communications With The Tenant

One of the primary duties that your property management professional in Rolling_valley performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Rolling_valley often ask to break rules, or ask for other special requests. The property manager knows the lease and knows why the rules are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The consequence of giving into a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will appeal all matters to the owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.