Communications With The Tenant

One of the primary services that a property manager in Washington Square performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: never share your contact information with the tenant.

Renters in Washington Square typically ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at unreasonable hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.