Communications With The Tenant

One of the important services that any property management professional in Yorktown performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important tip for property owners: never share your contact information with the renter.

Renters in Yorktown will often ask to break rules, or ask for other special requests. The property manager knows the rules and knows why the rules are there. A tenant can ambush an uniformed property owner at a moment of weakness causing the owner to grant a request that is against the rental investor's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take every question to the rental investor, which cost the rental investor time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the tenant is going to ask the property owner to overrule our work.