Communications With The Tenant

One of the most important duties that any property management professional in Woodmont performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in Woodmont typically ask to bend lease provisions, or make other special requests. The property management expert knows the lease and knows why the rules are there in the first place. A renter can ambush an uniformed landlord at a moment of weakness causing the landlord to grant a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.