Communications With The Tenant

One of the most critical duties that any property manager in Westover performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in Westover may ask to break rules, or make other special requests. The property manager knows the lease and knows why the rules are there. A tenant can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will take all matters to the property owner, which cost the owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to overrule our work.