Communications With The Tenant

One of the primary duties that your property manager in Westmont performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Tenants in Westmont often ask to change rules, or ask for other special requests. The property management professional knows the rules and knows why the rules exist. A tenant can ambush an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the owner, which cost the rental investor time and effort.

Renters will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the landlord to second-guess our work.