Communications With The Tenant

One of the primary services that a property management professional in West Arlington performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the tenant.

Tenants in West Arlington typically ask to break rules, or make other special requests. The property manager knows the lease and knows why the lease provisions exist. A renter can catch an uniformed property owner at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the rental investor's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to second-guess our work.