Communications With The Tenant

One of the most critical duties that any property manager in Village_at_shirlington performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for property owners: never share your contact information with the tenant.

Tenants in Village_at_shirlington may ask to change lease provisions, or make other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the rental investor to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.