Communications With The Tenant

One of the most critical duties that your property management expert in The_phooenix performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: never share your contact information with the renter.

Tenants in The_phooenix will often ask to bend rules, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A tenant can ambush an uniformed landlord at a moment of ignorance causing the property owner to give into a request that is counter to the property owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will take all matters to the property owner, which cost the owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with crazy requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the rental investor to overrule our work.