Communications With The Tenant

One of the most critical services that your property manager in The_jefferon performs is providing a level of separation between the tenant and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: avoid sharing your contact information with the renter.

Renters in The_jefferon will often ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The consequence of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the owner to second-guess our work.