Communications With The Tenant

One of the most important services that your property management expert in The_continental performs is providing a level of separation between the renter and the owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for property owners: never share your contact information with the renter.

Tenants in The_continental typically ask to bend rules, or ask for other special requests. The property management expert knows the rules and knows why the rules exist. A renter can catch an uniformed rental investor at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take every question to the property owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.