Communications With The Tenant

One of the primary services that your property manager in The_bromptons_at_ballston performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in The_bromptons_at_ballston often ask to bend rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the owner to overrule our work.