Communications With The Tenant

One of the most important duties that your property management professional in Stoneridge Knoll performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for rental investors: never share your contact information with the tenant.

Tenants in Stoneridge Knoll will often ask to bend rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can catch an uniformed property owner at a moment of weakness causing the owner to give into a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to do that job when the renter is going to ask the landlord to overrule our work.