Communications With The Tenant

One of the primary services that any property management professional in Rivercrest performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Tenants in Rivercrest often ask to bend rules, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the property owner to grant a request that is against the landlord's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to overrule our work.