Communications With The Tenant

One of the most critical duties that your property management expert in Prospect_house performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for rental investors: never share your contact information with the renter.

Tenants in Prospect_house typically ask to break rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to grant a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.