Communications With The Tenant

One of the primary duties that any property management professional in Post_pentagon_row performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Tenants in Post_pentagon_row typically ask to change lease provisions, or make other special requests. The property management expert knows the lease and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will appeal all matters to the rental investor, which cost the rental investor time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the rental investor to second-guess our work.