Communications With The Tenant

One of the primary duties that any property management expert in Olde Factory performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to deny any direct contact with the renter. Important tip for rental investors: never share your contact information with the renter.

Renters in Olde Factory typically ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to achieve that goal when the tenant is going to ask the owner to second-guess our work.