Communications With The Tenant

One of the primary duties that any property manager in Memorial Park performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: never share your contact information with the tenant.

Tenants in Memorial Park often ask to bend rules, or ask for other special requests. The property management professional knows the lease and knows why the rules are there. A tenant can ambush an uniformed rental investor at a moment of ignorance causing the property owner to grant a request that is counter to the rental investor's own interests.

The result of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal all matters to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.