Communications With The Tenant

One of the most critical duties that any property manager in London_square performs is providing a level of separation between the tenant and the rental investor. The best practice is for the owner to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in London_square may ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions exist. A tenant can catch an uniformed property owner at a moment of weakness causing the owner to give into a request that is against the owner's own interests.

The result of acceding to a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the rental investor to build a personal relationship with the property owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with unreasonable requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to overrule our work.