Communications With The Tenant

One of the primary duties that a property manager in Highview_park performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Tenants in Highview_park will often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed owner at a moment of ignorance causing the landlord to give into a request that is counter to the landlord's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the tenant will take all matters to the landlord, which cost the landlord time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.