Communications With The Tenant

One of the primary duties that a property management professional in Hawthorn performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to deny any direct contact with the renter. Important tip for rental investors: avoid sharing your contact information with the renter.

Renters in Hawthorn may ask to change rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.