Communications With The Tenant

One of the most critical services that a property management professional in Fairlington_glenn performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for rental investors: avoid sharing your contact information with the tenant.

Tenants in Fairlington_glenn may ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the property owner time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to overrule our work.