Communications With The Tenant

One of the most critical services that a property management professional in Fairlington performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to deny any direct contact with the renter. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Fairlington typically ask to change rules, or make other special requests. The property management professional knows the lease and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the rental investor to grant a request that is counter to the rental investor's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the property owner to second-guess our work.