Communications With The Tenant

One of the primary duties that your property management professional in Columbia_square performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Renters in Columbia_square may ask to bend lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the renter is going to ask the owner to overrule our work.