Communications With The Tenant

One of the most important services that your property management expert in Circle performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for owners: never share your contact information with the tenant.

Renters in Circle often ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there in the first place. A tenant can ambush an uniformed rental investor at a moment of weakness causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the property owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at strange hours or with crazy requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the renter is going to ask the landlord to second-guess our work.