Communications With The Tenant

One of the primary services that your property management professional in Chestnut_hill performs is providing a level of separation between the tenant and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the tenant.

Renters in Chestnut_hill often ask to bend rules, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is counter to the landlord's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the renter will take every question to the landlord, which cost the property owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at odd hours or with various requests.

 

We're paid to be your protect the owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the rental investor to overrule our work.