Communications With The Tenant

Managing interactions with a tenant in Buckingham Commons

One of the important services that a property manager in Buckingham Commons performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the tenant.

Renters in Buckingham Commons often ask to break rules, or make other special requests. The property management expert knows the rules and knows why the rules exist. A renter can ambush an uniformed property owner at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is an opportunity to appeal, the renter will appeal every question to the rental investor, which cost the landlord time and effort.

Renters will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the property owner to second-guess our work.