Communications With The Tenant

One of the most important services that your property management professional in Barcroft performs is providing a level of separation between the renter and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for rental investors: never share your contact information with the tenant.

Renters in Barcroft often ask to bend rules, or ask for other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed property owner at a moment of weakness causing the rental investor to grant a request that is against the landlord's own interests.

The result of giving into what appears to be simple request can be disastrous. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take all matters to the owner, which cost the rental investor time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.