Communications With The Tenant

One of the most critical services that your property management expert in Ballston Commons performs is providing a level of separation between the renter and the landlord. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Tenants in Ballston Commons will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the lease provisions exist. A renter can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the rental investor's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will appeal every question to the owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the property owner's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.