Communications With The Tenant

One of the important services that a property manager in Westmont performs is providing a level of separation between the tenant and the landlord. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Renters in Westmont will often ask to break lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the property owner to overrule our work.