Communications With The Tenant

One of the most important duties that any property manager in The_continental performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in The_continental typically ask to change lease provisions, or make other special requests. The property management professional knows the rules and knows why the rules are there. A renter can catch an uniformed landlord at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will take every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.