Communications With The Tenant

One of the most important duties that a property management professional in Hawthorn_condominium performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the renter. Important tip for landlords: avoid sharing your contact information with the tenant.

Tenants in Hawthorn_condominium may ask to change lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there. A tenant can catch an uniformed landlord at a moment of weakness causing the landlord to grant a request that is against the owner's own interests.

The consequence of acceding to what appears to be simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to do that job when the tenant is going to ask the property owner to overrule our work.