Communications With The Tenant

One of the important services that a property management expert in Colonial Heights performs is providing a level of separation between the renter and the owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in Colonial Heights may ask to bend lease provisions, or make other special requests. The property manager knows the rules and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the property owner's own interests.

The result of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your protect the owner's interests. It's harder to achieve that goal when the tenant is going to ask the rental investor to overrule our work.