Communications With The Tenant

One of the most important services that any property manager in Westgrove performs is providing a level of separation between the renter and the landlord. The best practice is for the owner to deny any direct contact with the tenant. Important tip for rental investors: avoid sharing your contact information with the renter.

Tenants in Westgrove may ask to bend lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the rental investor to build a personal relationship with the rental investor. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with crazy requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.