Communications With The Tenant

One of the most important services that a property manager in West End Condos performs is providing a level of separation between the renter and the landlord. The best practice is for the landlord to deny any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in West End Condos may ask to bend rules, or make other special requests. The property management expert knows the lease and knows why the rules are there. A renter can ambush an uniformed owner at a moment of weakness causing the rental investor to give into a request that is counter to the owner's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the owner time and effort.

Renters will use contact with the landlord to build a personal relationship with the owner. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with unreasonable requests.

 

We're paid to be your defend the owner's interests. It's harder to achieve that goal when the tenant is going to ask the landlord to second-guess our work.