Communications With The Tenant

One of the primary services that your property management professional in West End performs is providing a level of separation between the tenant and the owner. The best practice is for the owner to avoid any direct contact with the renter. Important tip for property owners: avoid sharing your contact information with the renter.

Tenants in West End typically ask to change lease provisions, or ask for other special requests. The property manager knows the rules and knows why the rules are there in the first place. A renter can ambush an uniformed owner at a moment of weakness causing the owner to grant a request that is against the property owner's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is an opportunity to appeal, the tenant will appeal every question to the landlord, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to achieve that goal when the tenant is going to ask the owner to second-guess our work.