Communications With The Tenant

One of the most critical duties that any property manager in Villamay performs is providing a level of separation between the renter and the rental investor. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for owners: never share your contact information with the tenant.

Tenants in Villamay typically ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the lease provisions exist. A renter can catch an uniformed rental investor at a moment of ignorance causing the property owner to give into a request that is against the property owner's own interests.

The consequence of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at strange hours or with unreasonable requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to second-guess our work.