Communications With The Tenant

One of the primary services that any property management professional in Villages_the performs is providing a level of separation between the renter and the property owner. The best practice is for the property owner to deny any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Villages_the will often ask to change lease provisions, or make other special requests. The property manager knows the rules and knows why the lease provisions are there. A renter can ambush an uniformed landlord at a moment of ignorance causing the landlord to grant a request that is against the rental investor's own interests.

The consequence of giving into a seemingly simple favor can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the renter will take every question to the rental investor, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at unreasonable hours or with various requests.

 

We're paid to be your defend the rental investor's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.