Communications With The Tenant

One of the most important services that any property manager in Valley View performs is providing a level of separation between the tenant and the landlord. The best practice is for the landlord to deny any direct contact with the tenant. Important tip for owners: never share your contact information with the renter.

Renters in Valley View often ask to bend lease provisions, or make other special requests. The property management professional knows the lease and knows why the rules are there. A renter can ambush an uniformed rental investor at a moment of ignorance causing the owner to give into a request that is counter to the rental investor's own interests.

The result of acceding to what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is a higher authority to appeal to, the tenant will appeal every question to the property owner, which cost the rental investor time and effort.

Tenants will use contact with the landlord to build a personal relationship with the property owner. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a property owner at odd hours or with crazy requests.

 

We're paid to be your defend the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to overrule our work.