Communications With The Tenant

One of the most critical duties that a property manager in Timothy Park performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the tenant.

Renters in Timothy Park often ask to break rules, or make other special requests. The property manager knows the rules and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the rental investor to give into a request that is against the rental investor's own interests.

The result of acceding to what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the landlord time and effort.

Renters will use contact with the rental investor to build a personal relationship with the owner. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the tenant is going to ask the owner to second-guess our work.