Communications With The Tenant

One of the important duties that any property manager in Tiers At Manchester Lake performs is providing a level of separation between the tenant and the owner. The best practice is for the landlord to deny any direct contact with the renter. Important tip for owners: never share your contact information with the tenant.

Renters in Tiers At Manchester Lake often ask to break lease provisions, or make other special requests. The property manager knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of weakness causing the rental investor to grant a request that is against the property owner's own interests.

The consequence of giving into what appears to be simple request can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a owner at odd hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to do that job when the renter is going to ask the landlord to overrule our work.