Communications With The Tenant

One of the most important services that your property manager in Stokes_jeramiah performs is providing a level of separation between the renter and the rental investor. The best practice is for the property owner to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the renter.

Renters in Stokes_jeramiah often ask to bend lease provisions, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed property owner at a moment of ignorance causing the landlord to give into a request that is counter to the property owner's own interests.

The result of acceding to a seemingly simple favor can be disastrous. Furthermore, once the tenant knows there is an opportunity to appeal, the renter will appeal every question to the owner, which cost the property owner time and effort.

Tenants will use contact with the landlord to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's more difficult to do that job when the renter is going to ask the rental investor to second-guess our work.