Communications With The Tenant

One of the important services that any property management professional in S_cooper_dawson performs is providing a level of separation between the tenant and the property owner. The best practice is for the property owner to avoid any direct contact with the tenant. Important advice for owners: avoid sharing your contact information with the renter.

Tenants in S_cooper_dawson will often ask to bend lease provisions, or make other special requests. The property management professional knows the rules and knows why the lease provisions are there. A tenant can ambush an uniformed landlord at a moment of ignorance causing the owner to give into a request that is against the owner's own interests.

The consequence of acceding to a seemingly simple favor can be a disaster in the long run. Furthermore, once the renter knows there is an opportunity to appeal, the renter will appeal every question to the property owner, which cost the landlord time and effort.

Tenants will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's harder to achieve that goal when the renter is going to ask the rental investor to overrule our work.