Communications With The Tenant

One of the most important services that a property management professional in Rosecrest performs is providing a level of separation between the tenant and the rental investor. The best practice is for the landlord to avoid any direct contact with the renter. Important advice for rental investors: avoid sharing your contact information with the renter.

Renters in Rosecrest typically ask to break lease provisions, or ask for other special requests. The property manager knows the rules and knows why the lease provisions are there in the first place. A renter can catch an uniformed owner at a moment of ignorance causing the property owner to give into a request that is counter to the landlord's own interests.

The result of giving into a seemingly simple request can be disastrous. Furthermore, once the renter knows there is a higher authority to appeal to, the tenant will take all matters to the rental investor, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the property owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your defend the landlord's interests. It's harder to do that job when the renter is going to ask the rental investor to second-guess our work.