Communications With The Tenant

One of the most critical services that any property management professional in River Towers performs is providing a level of separation between the renter and the owner. The best practice is for the landlord to avoid any direct contact with the tenant. Important advice for rental investors: never share your contact information with the renter.

Renters in River Towers often ask to change lease provisions, or make other special requests. The property management expert knows the rules and knows why the rules exist. A tenant can ambush an uniformed rental investor at a moment of weakness causing the property owner to grant a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple favor can be disastrous. Furthermore, once the tenant knows there is a higher authority to appeal to, the renter will appeal all matters to the property owner, which cost the rental investor time and effort.

Renters will use contact with the owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at unreasonable hours or with crazy requests.

 

We're paid to be your defend the landlord's interests. It's harder to achieve that goal when the renter is going to ask the owner to second-guess our work.