Communications With The Tenant

One of the primary services that a property manager in Randall performs is providing a level of separation between the renter and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important advice for property owners: avoid sharing your contact information with the renter.

Tenants in Randall may ask to change rules, or make other special requests. The property manager knows the lease and knows why the rules are there in the first place. A tenant can catch an uniformed landlord at a moment of weakness causing the property owner to give into a request that is against the property owner's own interests.

The consequence of acceding to what appears to be simple request can be disastrous. Furthermore, once the tenant believes there is a higher authority to appeal to, the tenant will take every question to the landlord, which cost the owner time and effort.

Renters will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at odd hours or with crazy requests.

 

We're paid to be your protect the owner's interests. It's harder to do that job when the tenant is going to ask the landlord to second-guess our work.