Communications With The Tenant

One of the most critical duties that any property manager in Plymouth_haven performs is providing a level of separation between the renter and the property owner. The best practice is for the rental investor to avoid any direct contact with the renter. Important advice for owners: never share your contact information with the tenant.

Tenants in Plymouth_haven will often ask to break rules, or make other special requests. The property management expert knows the lease and knows why the rules exist. A tenant can catch an uniformed landlord at a moment of ignorance causing the landlord to give into a request that is counter to the owner's own interests.

The result of acceding to what appears to be simple request can be disastrous. Furthermore, once the renter believes there is an opportunity to appeal, the tenant will appeal every question to the rental investor, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the landlord to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a rental investor at odd hours or with crazy requests.

 

We're paid to be your protect the rental investor's interests. It's more difficult to do that job when the tenant is going to ask the property owner to second-guess our work.