Communications With The Tenant

One of the most critical duties that your property management professional in Pinecrest_the performs is providing a level of separation between the renter and the rental investor. The best practice is for the rental investor to avoid any direct contact with the tenant. Important advice for landlords: avoid sharing your contact information with the renter.

Tenants in Pinecrest_the typically ask to bend lease provisions, or ask for other special requests. The property management professional knows the lease and knows why the lease provisions are there in the first place. A renter can ambush an uniformed property owner at a moment of ignorance causing the property owner to give into a request that is counter to the rental investor's own interests.

The consequence of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the renter believes there is a higher authority to appeal to, the renter will take every question to the property owner, which cost the owner time and effort.

Tenants will use contact with the property owner to build a personal relationship with the rental investor. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a landlord at unreasonable hours or with various requests.

 

We're paid to be your protect the landlord's interests. It's more difficult to do that job when the renter is going to ask the owner to overrule our work.