Communications With The Tenant

One of the most critical services that any property manager in Pinecrest performs is providing a level of separation between the tenant and the owner. The best practice is for the rental investor to deny any direct contact with the tenant. Important tip for owners: avoid sharing your contact information with the renter.

Renters in Pinecrest often ask to change rules, or ask for other special requests. The property manager knows the lease and knows why the lease provisions are there in the first place. A renter can catch an uniformed property owner at a moment of weakness causing the landlord to give into a request that is against the landlord's own interests.

The result of giving into what appears to be simple favor can be a disaster in the long run. Furthermore, once the tenant knows there is an opportunity to appeal, the tenant will appeal all matters to the property owner, which cost the landlord time and effort.

Tenants will use contact with the property owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the rental investor to make objective business decisions in a impersonal manner. Additionally, the renter can hound or harass a rental investor at strange hours or with various requests.

 

We're paid to be your protect the property owner's interests. It's more difficult to achieve that goal when the tenant is going to ask the landlord to second-guess our work.