Communications With The Tenant

One of the most important duties that any property management expert in Olde_belhaven_towne performs is providing a level of separation between the tenant and the property owner. The best practice is for the owner to avoid any direct contact with the tenant. Important tip for landlords: never share your contact information with the renter.

Renters in Olde_belhaven_towne often ask to change rules, or ask for other special requests. The property management professional knows the lease and knows why the rules exist. A tenant can ambush an uniformed owner at a moment of weakness causing the rental investor to grant a request that is counter to the landlord's own interests.

The result of acceding to a seemingly simple request can be a disaster in the long run. Furthermore, once the tenant believes there is an opportunity to appeal, the renter will take all matters to the property owner, which cost the property owner time and effort.

Renters will use contact with the owner to build a personal relationship with the landlord. Personal feelings can make it much harder for the owner to make objective business decisions in a impersonal manner. Additionally, the tenant can hound or harass a property owner at strange hours or with various requests.

 

We're paid to be your protect the rental investor's interests. It's harder to achieve that goal when the renter is going to ask the landlord to overrule our work.